Client Retention
with Nikki Rausch
Sales Maven founder Nicole “Nikki” Rausch is an award-winning sales executive and manager. During her almost 20 year sales career, she has gained extensive knowledge about the art of conducting business successfully and developing effective interpersonal communications.
Her company, Sales Maven offers one-to-one mentoring and coaching and customer experience assessments for solopreneurs and small business owners. She provides sales team assessments and training for corporate sales teams – large and small.
Nikki has a track record of closing some of the largest deals in the history of the companies for whom she has worked as well as cultivating profitable customer relationships. Nikki is an accomplished and revered communications coach, mentor and sales trainer whose expertise includes distilling and clearly conveying complex information to broad audiences.
Topics:
Buying Signals: Converting Casual Conversations Into Sales
- · Buying Signals teaches participants how to have authentic business conversations. Stop wasting time talking about the mundane subject matters and instead have conversations that really matter. Build relationships to create repeat sales and establish loyal customers.
Buying Signals is for people who want to:
- · Increase your likability and credibility quickly when meeting someone new
- · Learn to recognize the subtle cues people give when they’re interested in doing business
- · Know what to say when you a get a buying signals to move clients into action
Meeting Format
6:00-6:30pm: Networking
6:30-6:40pm: Welcome to the meeting & Introductions
6:40-6:50pm: Business Partner Presentation (formerly called Corporate Associate Members)
6:50-7:15pm: Roundtable/ discussion of a pre-planned topic
7:15-8:15pm: Guest Speaker
8:15-8:30pm: Announcements/ Wrap-up
Unless otherwise noted all events will be held at:
Hotel 116 (formerly known as Bellevue Coast Hotel)
625 116th Ave NE
Bellevue, WA 98004
Note: The hotel signs will direct you to the NAPO meeting location within the hotel.
Day/Time
First Tuesday of each month
6:30pm - 8:30pm (unless otherwise noted)
Guest Fee
We welcome anyone to visit our meetings. The guest fee is $25 ($26 via credit card) for each meeting you attend as a guest. At the door we accept cash/check. Membership in the National Association of Professional Organizers is required before membership on the chapter level can be processed.
If you want to pay at the door please bring cash or check.
Pre-purchase your guest pass via credit card online for $26.00, up to 5pm day of the meeting.
Conduct/Attire/Punctuality
We pride ourselves on being a cohesive, positive, enthusiastic group and welcome everyone who would like to attend. Brainstorming and idea sharing are encouraged. It is important to represent NAPO and the organizing industry in a professional manner. We ask that you wear business casual attire to the meetings. All meetings will begin on time with the intention of ending on time. Please make every effort to arrive at the meeting on time.
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